On behalf of everyone at Natorp’s, our hearts go out to those impacted by COV-19. Our focus is on the health and safety of our employees, customers, and community.
While this is an ever-changing situation, we want to continue to do our part in slowing down the spread of the virus.
LIMITING CUSTOMER CAPACITY
We are limiting to 150 customers inside the outlet at one time to allow for proper social distancing.
DISINFECTING CARTS AND HIGH TRAFFIC AREA
We have increased both cleaning and disinfecting to limit the spread of germs
We have installed barriers in check lanes. We will have one cashier register open for cash and check. All other registers will only be accepting credit cards.
To respect social distancing, we have temporarily closed our Public Restrooms, In-store Design Center (services are available online), and Children’s Planting Station. Our horticulturalists will only be able to view photos for plant care or suggestion via text. Also, you will notice signage throughout the store, promoting proper physical distance.
SELF- SERVE SHOPPING & LOADING
To observe the 6′ social distancing, we have increased signage to help with self-serve shopping. We also are limited loading only to those physically unable, large orders, or online orders. We ask those customers to pull to the pickup area for loading.
ONLINE SHOPPING AND CURBSIDE PICKUP
For the safety of our shoppers, we also have added online shopping with curbside pickup.