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At Natorp’s we guarantee all our
plant material to be the best nursery stock available, true to name,
up to grade, in a healthy growing condition, and to perform to your
satisfaction provided it receives proper planting and care. |
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If your plant
should fail to perform within one year from the original purchase
date, we will replace the plant with another of the same type,
provide an acceptable replacement plant of another type if desired,
or provide you with a replacement credit. For plants purchased “on
sale” at less than ˝ the original retail price, a replacement credit
will be given for the “sale” price. |
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Our goal is
for you and your plants to be successful. We will gladly advise you
with respect to their proper care whenever needed. If at any time
you suspect a possible problem with any of our plants or products,
please let us know as soon as you can. Our Garden Pros can help
solve many plant performance issues early, insuring that your plants
will continue to perform to your expectations.
Naturally, we
cannot be responsible for plant damage or death beyond our control,
such as improper planting, over or under watering, plants in
containers, insect / animal / disease problems, extreme weather
conditions, or plants not hardy in our growing zone (annuals,
tropical plants, tender bulbs, etc). But, you can rest assured that
we will do our best to help guarantee your gardening success. |
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Garden
Store Plant Replacements – If unfortunately your plant dies, we
ask that you bring back the dead plant (feel free to shake off the
soil around the roots) along with your store receipt. For larger
plants that you are unable to transport back to the store, bring in
your receipt and possibly a picture or piece of the dead plant.
Can’t find your receipt? No problem - just let us know!
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